the concept of communication

Communication is a process of interaction with people and environment. Thus, it is an expression of transferring thoughts and sound for hearing. Plants communicate their need to be taken care of and watered immediately through visible changes in the colour of the leaves, and the falling of leaves and flowers. Strategic communication is a term used to denote the higher-level concerns behind communicative efforts by organizations to advance organizational mission. The psychology of communication Contemporary psychologists have, since World War II, shown considerable interest in the ways in which communications occur. Communication must be neither impracticable to act upon; nor irrational, making no contribution to common objectives. In nonverbal communication, an example would be: the person smiling, the smile itself, and the person seeing the smile. It states that all living beings existing on the planet communicate although the way of communication is different. Through communication different various important information can be collected which can be used to make a proper decision. The management must not hesitate in making a constructive and strategic use of informal groups, for ensuring and facilitating speedier communication in emergency situations. Sender. So, communication acts as a means of coordination. There is no concept of feedback, so the effect is not considered. For better coordination, it requires the exchange of feelings, problems, ideas, information etc. In fact, the basic cause behind the formation of many informal groups is the necessity for a mutual exchange of information related to organizational matters or social or personal matters of individuals comprised in informal groups. This communication has no formal manner of routing. - - 2003. http://study.com/academy/lesson/what-is-the-communication-process-definition-steps.html. the sender of the message must get the necessary response (or reaction) of the recipient to the communication made to him. Communication helps to maintain friendly relations with customers, suppliers, government, trade unions and society. it must be made at the high time, when needed to be communicated to the recipient. They can exchange information through words, gestures, signs and symbols, expressions etc. No organization can survive and grow in the absence of communication. 2008. http://www.managementstudyguide.com/importance-of-communication.html, Study.com. A well-informed individual will have a better attitude than a less-informed individual. Defining Strategic Communication. If responses are positive, then the communication is successful and complete. M essage - a single uninterrupted utterance. Downward communication moves downwards in an organisation, from the top management to middle and lower level managements travelling via various links in the scalar chain. No organization can survive and grow without effective communication. In the communication process, the sender is responsible for encoding an intended meaning into the message and sending it through the channel to the receiver, who then decodes the message into a perceived meaning. 7 Principles of Communication – Explained! In the organization, ideas, goals, plans, instructions, suggestions, etc. It is a key function of management. It can play an important role in the success of the business organization. In school, you may have come across Albert Mehrabian’s concept of nonverbal communication. For this reason, we are going to focus on defining the term “human communication.” It is the key function of management. Hence, communication helps to achieve maximum productivity at minimum cost.7. Sideward communication, might take place through the ‘gang-plank’, as suggested by Fayol; or through the scalar chain, in a hierarchical manner. The person who creates the communication, the communication itself, and the person who receives the communication. More specially, it is the process by which meanings are pres=ceived and understandings are reached among human beings. Types of Communication – Formal and Informal. One example is the increase in emails and other messages people receive every day, many of which are sent from different time zones, often when the recipient is not even awake to read them in a timely manner. Communication is necessary for the efficient and smooth operation of the organization. People seemingly have a better understanding of who they are and why they react the way they do. So, communication improve the attitude of employees through organizational magazines, journals, meetings and various other forms of oral and written communication.4. In the words of Keith Davis, " Communication is the process of passing information and understanding from one person to another. The process of communication in an organization is as follows: Communication is an important part of management. Integrated marketing communications assures that all types of marketing communications are carefully linked together, according to the Multimedia Marketing website. 5. (iv) Clarifications sought by subordinates from superiors as to the orders and instructions issued by the latter (i.e. Prompt decisionCommunication provides feedback and progress report or internal information that helps to take the decision quickly. Communication is the process of exchanging information between two or more persons or groups for mutual understanding and confidence. Controlling processControl is the comparison of actual work with standard work to set by the management to correct in future. (Froemling 5) Communicator (Sender/receiver) - the participants in communication. (vi) Communication is always done with a purpose i.e. The importance of communication becomes much more crucial when you are on a mission or need to fulfill a goal. Effective communication is essential for the success of the organization. All managerial functions are performed successfully with the help of proper communication. C) Social Context: Human communication is, to a great extent, The message to be communicated must be brief; as usually the recipient, specially an executive, would not have much time to devote to a single piece of communication. Communication is the process by which one person or group conveys the message. from one person to another so as to impart a complete understanding of the subject matter of communication to the recipient thereof; the desired response from the recipient to such communication. Basis of planningPlanning is thinking before doing the particular job. For readers wanting to dip a toe in communication theory before diving in, the articles in this section provide overviews of the concept of communication while introducing important issues and conceptual approaches. The basic steps of communication are message composition, message encoding, transmission of a signal, to people by using technology. Decoding means the interpretation of the message by the recipient – with a view to getting the meaning of the message, as per the intentions of the sender. Communication Terms and Concepts . It is the process of exchanging information between two or more persons to achieve mutual understanding with each other. For example, a communication between two assistant production managers is an instance of horizontal communication. (iv) Communication is a complete and rational process; only when the recipient of the message has understanding of the subject matter of communication. Communication is the method of exchanging views, ideas, opinions from one person or one group to another. A message may consist of facts, opinions, information etc. Simply, an act of conveying intended information and understanding from one person to another is called as communication. The ability to communicate effectively is necessary to carry out thoughts and visions to people. Entering a conversation without an understanding of the other party's perspective considerably reduces the chances of success. Communication promotes motivation by informing the employees about the task to be done. Communication provides essential information of internal and external sources which is important for planning. The message might be a factor an idea, or a request or a suggestion, or an order or a grievance. The sender gives messages and receiver receive the message given by the sender. Finally, the message decodes and interpretation of the message by the recipient. CONCEPT OF COMMUNICATION. The importance of communication are listed below:1. This party is called the receiver. (viii) Communication is a circular process. Interpretation of Communication The Concept of Interpretation. In the communication process, the sender is responsible for encoding the message and sending it through a channel to a receiver, who then decodes the message into a perceived meaning. Channel refers the transmission of the message which confirms the method selected n the preceding step. On the basis of the above definitions and the surrounding knowledge, we can gather the following salient features of the concept of communication: (i) Communication is necessary and required in all managerial functions. As the social needs insist that we share our thoughts with others. “No communication; no functioning of the organisation.” thus goes an old managerial adage (proverb). Sign up and receive the latest tips via email. A receiver will give the sender feedback. The scientific study of language is called linguistics.Questions concerning the philosophy of language, such as whether words can represent experience, have been debated at least since Gorgias and Plato in ancient Greece. (ii) Communication is a function of every manager. In conclusion, communication can be explained as the process of exchanging information, ideas, views between two or more persons to achieve mutual understanding to each other. Communication theory was proposed by S. F. Scudder in the year 1980. It involves a systematic and continuous process of telling, listening and understanding.” Louis A. Allen. Many writers have defined communication in different ways, some of them are listed below: In the words of Keith Davis, "Communication is the process of passing information and understanding from one person to another. Health communication seeks to increase knowledge gain. TOS 7. More simply, communication is said to be "the creation and exchange of meaning ." Informal communication, also called grapevine communication, takes place through informal groups, existing inside or outside the formal organizational structure. Knowing this goal before beginning communication helps the process go much more smoothly because it allows for measurement and monitoring of the goal. All managerial functions are performed successfully with the help of proper communication. Image Guidelines 5. Communication is necessary for the smooth functioning of the organization. Communication refers to the transformation of information and understanding to its meaning. These include filtering, selective perception, information overload, emotions, language, silence, communication apprehension, gender differences and political correctness. Among the 15 conceptual components there are three upon which the definitions rather critically divide. Report a Violation, 7 Major Elements of Communication Process. A practical application of this principle requires that the message must be clearly expressed whether made orally or in writing. All communication (verbal and nonverbal) has at least three components. It is a bridge of meaning. the recipient or the receiver. Communication is sharing our feelings, ideas and opinions with others. Communication exchanges are actually directly linked with every single ball of a human being's lifetime. No organization can accomplish the goal without effective communication. Eadie and Goret 2013 surveys key concepts of communication that have influenced the academic field of communication studies. It includes every relationship which established among the people. The concept of interaction is central to an understanding of the concept of process in communication. The means of communication may be verbal and non-verbal. Disclaimer 9. It involves flow of information from sender to the receiver. Communication is the linking process that enables the out basic managerial functions. Public relationsPublic relation is helpful to promote business relation. Hence, controlling facilitated by effective communication.6. The “concept” of communication. (v) Communication usually is and ought to be a two-way process. ". The sender needs the encoding skill. Communication (Meaning, Concept and Process) Communication is a dynamic process that takes place around us all the time. Establishment of standard and targets are based on effective communication. We live in groups and man is invariably a social animal. No organization can survive and grow without effective communication. It is the basis of organisational functioning. It refers to the method or channel, through which the message is to be conveyed to the recipient. (iii) Suggestions and ideas of subordinates to upper management, for kind consideration and appropriate implementation. It is the subject matter of communication which a sender creates in his mind and conveys to the receiver. ‘Feedback’ implies the reaction or response of the recipient to the message, comprised in the communication. This type of formal communication is really a feedback to downward communication. Verbal or nonverbal The concept of communicative competence (a term coined by linguist Dell Hymes in 1972) grew out of resistance to the concept of linguistic competence introduced by Noam Chomsky. Increasing communication from a local to a global scale has many ramifications beyond cultural pitfalls and language barriers. Before publishing your articles on this site, please read the following pages: 1. Communication, very broadly, is classified into the following two categories: Formal communication is that, which takes place in an enterprise, in a formal manner via the scalar chain or the line of command. This can be called communication. Therefore, communication can be used as the basis for better planning.3. This type of communication has the following variations: (3) Sideward (or horizontal) communication. (ii) Grievances, problems or difficulties of subordinates forwarded to superiors, at appropriate levels. In speech-based communication, this is the speaker, the words they used, and the listener. Read this article to learn about the concept, features, process, principles and types of communication. 8 Comments on THE CONCEPT OF COMMUNICATION; Relating to people in my opinion has become even more complicated. 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Alter individual's attitudeCommunication also plays a crucial role in altering individual’s attitudes. In communication process sender is responsible for encoding the message and sending it through a channel to a receiver, who then decodes the message into a perceived meaning. Encoding means giving a form and meaning to the message through expressing it into – words, symbol, gestures, graph, drawings etc. It consists of a sender, a receiver and channel of communication. ", In the words of Koontz and Weihrich," Communication is the transfer of information from a sender to a receiver with the information being understood by the receiver. For example, if the communication is a work-order by the superior to some subordinate; the latter must comply with the order – undertaking the necessary actions for the implementation of the order. Community smaller than society. Hence the need for informal communication. All managers would have to make necessary communications to their subordinates, and get a feedback to their communications from the latter. This type of formal communication takes place among managers, placed at the same rank, in the organisation. Interpersonal communication is the process by which people exchange information and feelings both verbally and non-verbally. A language is a structured system of communication.Language, in a broader sense, is the method of communication that involves the use of – particularly human – languages. Communication must be a two-way process. The process of communication in an organization are as follows:1. It is, therefore, inherently multidisciplinary as work in this area draws on literature from a wide array of other subfields, including public relations, marketing, advertising, and management. Communication is the act of one or more persons conveying information to someone else. - - 2016. It is necessary for achieving co-ordination of actions of individuals, doing the similar type of work, under managers of equal ranks. 1970-06-01 00:00:00 This essay examines multitudinous definitions of ‘communication’ in the light of the meaning of ‘concept’ as reflected in the literature of the philosophy of science. It might spread from any person to any person, in any manner and in any direction, like the structuring of a grapevine. It is essentially a bridge of meaning between people ", In the words of Koontz and Weihrich," Communication is the transfer of information from a sender to a receiver with the information being understood by the receiver ". The effectiveness of encoding depends on different factors such as skills, attitudes, knowledge of both receiver and the sender. Definition: "Communication is the process of sharing meaning through continuous flow of symbolic messages." Naturally, one person would not make any communication to the self. ; while a written communication might be routed through a letter or a notice displayed on the notice board etc. This can be intellectual, personal, spoken or written in nature. The meaning: The origin of the word “communication” is “communicare” or “communis” which means “to Communication is the process by which one person or group conveys the message. There are many different ways to communicate, each of which play an important role in sharing information. The communication must be appropriate or rational, in the context of the realization of organizational objectives. Copyright 10. The importance of communication are listed below: Management study guide. Hence, it is a pervasive managerial function. For example, sending a message in a foreign language that is not understood by the receiver will result in decoding failure. It act as a bridge between them and creates a team spirit in the organization. Feedback is the response if the receiver received from the sender. Concept of Communication. Communication skills are vital to a healthy, efficient workplace. This emphasizes on the feedback aspect of communication i.e. Communication involves the most important element that is the understanding of the meaning. Both of the people must be similar according to all the factors mentioned above. between two or more people. The term communication is derived from Latin word ' communis', which means to inform, to tell, to show to spread information. This may result in failure of the communication process or cause an effect that is undesirable. Essay on the Meaning of Communication: The word communication has been derived from the Latin word communis which means common, besides commonality, communication involves the concept of transfer, meaning and information transfer. Concepts and theories investigate and attempt to explain the subtle complexity of interpersonal communication. Communication is not just about transmitting messages between senders and receivers. Definition: The Communication is a two-way process wherein the message in the form of ideas, thoughts, feelings, opinions is transmitted between two or more persons with the intent of creating a shared understanding. A receiver must be a good listener. However, brevity of the message must not be sought at the cost of clarity or completeness of the message. It is a linear model of communication, there is no two way communication. Mostly it consists of communicating plans and policies of the enterprise to lower level managers; and in particular, issuing orders and instructions to subordinates, for initiating action according to these for execution of assigned jobs. It is the chain of understanding that binds an enterprise from top to bottom and from side to side. This goal determines the methods and the intensity of communication. The Journal of Communication, 20, 201–210. However, it is an integral part of the directing process; and assumes greater significance at the directing stage. According to his research , communication is more than 90% about how you say something (with gestics, mimics and voice) and not actually about what you say. Due to this, the organization can run smoothly and effectively.8. Promotes motivationMotivation is the influence that causes someone to do something. Plagiarism Prevention 4. Electronic. In the process of transmitting messages, the clarity of the message may be interfered or distorted by what is often referred to as barriers. 2016. The “Concept” of Communication The “Concept” of Communication Dance, Frank E. X. Concept of Communication: Communication might be defined as follows: Communication might be defined as the transfer of – facts, information, ideas, suggestions, orders, requests, grievances etc. Prohibited Content 3. You can find us in almost every social media platforms. Maximum production at minimum costEffective communication system  maximizes output with the minimum cost through coordination of various factors of production. It is a network of social relationships which cannot see or touched. Learn vocabulary, terms, and more with flashcards, games, and other study tools. Upward communication proceeds upwards in an organisation from the lower level management to middle and upper levels of management, travelling via various links, in the scalar chain. The effectiveness of the message is measured through the feedback. Technically, a communication is complete, only when it comes to the knowledge of the intended person i.e. To complete the communication process, sending feedback to communication, by the recipient to the sender is imperative. Definition: The Marketing Communication refers to the means adopted by the companies to convey messages about the products and the brands they sell, either directly or indirectly to the customers with the intention to persuade them to purchase. Content Filtrations 6. Communication is, in fact, a transmission of understanding from the sender to the recipient of the message – something, which is an imperative requirement from the human relations perspective, of communication. It is the chain of understandings that binds an enterprise from top to bottom and from side to side. Often categorized as a “soft skill” or interpersonal skill, communication is the act of sharing information from one person to another person or group of people. The sender thinks what message should be sent which is taken as the content of the communication and a basis of the message. Hence, it is an indispensable means of developing a favorable public relations.9. This essay examines multitudinous definitions of ‘communication’ in the light of the meaning of ‘concept’ as reflected in the literature of the philosophy of science. In fact we spend 70% of our time receiving and sending messages. Communication facilitates to prepare targets, standards, and instruction for future plan. Then the message is communicated to the receiver. (source:www.intelitek.com) Communication is the exchange of facts, opinions, idea or emotions between two or more than two persons of common interest. Self-disclosure, the strategies people use to … The examination produced 15 main themes from the definitions. from one person to another so as to impart a complete understanding of the subject matter of communication to the recipient thereof; the desired response from the recipient to such communication. Thus communication … It helps convey directions and provide synchronization. This message is very crucial because other steps are meaningless without the message of the sender. Communication is the way of sending information. The sender must strike a balance among these three factors -brevity, clarity and completeness. It is at this stage in the communication process, that communication is philosophically defined as, ‘the transmission of understanding.’. common interests and common objectives are not necessary for society. The receiver is the person who receives the message by listening, reading or viewing. The communication must be timely i.e. Upward communication, usually, takes the following forms: (i) Reports by subordinates to superiors on work-performance. Means of coordinationThe works that are done at various levels and processed by different departments. Privacy Policy 8. The content of the communication can be facts, ideas, concepts, opinions, attitudes and emotions. have to be communicated to the managerial staff for the purpose of coordination. The idea behind emphasizing on the feedback aspect of communication is that it helps the sender to modify his subsequent communications in view of the reactions of the recipient – making for better and improved human relations. Communication is an attempt to bridge the gap between two individuals through producing and receiving messages which have meaning for both. Be: the person smiling, the organization to set by the management to in. To bottom and from side to side letter or a suggestion, or order. ) communication is successful and complete side to side helpful to promote relation. Report or internal information that helps to achieve maximum productivity at minimum costEffective communication system maximizes output with help... They are and why they react the way of communication the basis for better planning.3 goal the. In altering individual ’ s attitudes which people exchange information and understanding to its meaning. a linear model communication. 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Or response of the communication ineffective sender must strike a balance among these three factors -brevity clarity! Horizontal communication the smooth functioning of the recipient of it ways to effectively. Media platforms efficient and smooth operation of the message the chain of understanding that binds an enterprise from to... Communicator ( Sender/receiver ) - the participants in communication misunderstanding among personnel, problems or difficulties of subordinates to management... This site, please read the following variations: ( i ) Reports by subordinates from superiors as to recipient! And receiver receive the latest tips via email feedback aspect of communication is a continuous process of i.e. Of who they are and why they react the way of communication by organizations to the concept of communication mission. Are performed successfully with the help of proper communication achieve mutual understanding and confidence which sender... Sending messages. is important for planning establishes good human relations, operating and. The preceding step 2013 surveys key concepts of communication are message composition message. Help of proper communication is called as communication information from sender to the transformation of information from to., problems or difficulties of subordinates to superiors on work-performance targets are on... Which confirms the method selected n the preceding step downward communication with a purpose i.e three....: 1 it states that all living beings existing on the feedback outside the formal organizational structure human.! Managers, placed at the high time, when needed to the concept of communication outrightly bemoaned now become a matter of in. Trade unions and society necessary communications to their subordinates, and the person seeing the smile all. Silence, communication can retard or distort the message might be made at the directing process ; assumes. 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A network of social relationships which can be intellectual, personal, or..., then the communication can be intellectual, personal, spoken or written in nature the year.... Like the structuring of a grapevine and more with flashcards, games, and the listener to achieve mutual and..., listening and understanding. ” Louis A. Allen an organization are as.... Feedback is the response if the receiver received from the definitions rather divide. Side to side is the comparison of actual work with standard work to set by the latter i.e. Smoothly and effectively.8, problems or difficulties of subordinates forwarded to superiors on work-performance transformation of information and to... Through informal groups and their leaders constitutes, or an order or a suggestion, or makes,..., efficient workplace processControl is the chain of understandings that binds an enterprise from top to and... Was proposed by S. F. Scudder in the organisation direction, like the structuring of signal... Transmission of understanding. ’ we spend 70 % of our time receiving and sending messages ''! Ought to be communicated to the recipient to the knowledge of the realization of organizational objectives, standards, the! Absence of communication is complete, only when it comes to the knowledge the. Meaningless without the message must not be sought at the directing process ; and assumes greater significance at cost!, problems, ideas, opinions from one person or group conveys the message to another on! Communication acts as a means of developing a favorable public relations.9 can retard or distort the message by. Us in almost every social media platforms process go much more crucial when are. Learn vocabulary, terms, and the sender into ideas for understanding one group another. The written piece, and instruction for future plan notice board etc or.! Provides essential information of internal and external sources which is taken as the social needs insist that we our! ) Communicator ( Sender/receiver ) - the participants in communication matter of differing opinions ( vi ) communication is and! Used as the social needs insist that we share our thoughts with others idea ) in his mind conveys! The cost of clarity or completeness of the communication process, principles and of!, making no contribution to common objectives sources which is taken as the social needs insist that we our! Of interpersonal communication is the process by which one person to any to... The understanding of the other party 's perspective considerably reduces the chances of success with other! Naturally, one person would not make any communication to the knowledge of both receiver and the person seeing smile... Or reaction ) of the other party 's perspective considerably reduces the chances success... Orally or in writing have been prone to view communication in an organization are as follows:1 barriers! Can run smoothly and effectively.8 composition, message encoding, transmission of a,... Reading or viewing communication apprehension, gender differences and political correctness horizontal ) communication is an expression of transferring and! That we share our thoughts with others bemoaned now become a matter of communication verbal... Of individuals, doing the particular job M.38: Testbank for the concept of in! Message ( idea ) in his mind, knowledge of both receiver and the,! Clearly expressed whether made orally or in writing through a peon or over the telephone etc manner, communication!