Livedrive’s vision is unique and refreshing: don’t store files on your PC, store them on your Livedrive instead. Sometimes livedrive wouldn’t sync my files properly which was quite annoying. The reseller account can be paid monthly, yearly, every two, three or five years. Value for Money. I’m seriously thinking of calling foul and getting the BBB involved. Didn’t need support until now but I’ve read here and there that it is not the best but they at least provide a telephone number which i like in case something is broken I feel like I can contact them and speak to a person (hopefully). It excludes some files, though, so consult the list on its website to see if they are important for you. Referring all this back to Livedrive and theysay, yes you’ve guessed it again – You must contact Dripbit! Support could be improved with the addition of online chat and telephone support. These are all examples of how they aren’t interested in progressing, being happy just to drift along and collect their fees instead of trying to improve their service. + restore all my files because I had set it up to backup everything Log in with a recovery code; Cancel ; Help on two-factor authentication; Recovery code. 1. Account started from April, 2009, having already 1745 tweets with 3279 followers and 20 friends. More Details Ambitious but ultimately confusing, LiveDrive attempts to do a lot of different things, but ends up as its own worst enemy, with good features spread across an over-complicated array of different plans. It gives you 5TB of sync storage space and unlimited backup space. Mostly it was due to their resellers and many free offers that would cause people to flock to that new Livedrive reseller and then have mass amounts of accounts being disabled often including the reseller account. Enter the authentication code generated by your authenticator app Invalid authentication code. Plus: $9.34/month. Backup usage is assessed on a monthly basis and an invoice will be generated in the event additional charges are due. It works on desktop and mobile devices and lets you share files from your storage space. However, what sets Livedrive apart from most of its competitors, is it’s storage feature, called Briefcase. 2TB cloud storage for sync across multiple devices. Unfortunately there is nothing on the DrivePop website mentioning it is closing … Account started from April, 2009, having already 1745 tweets with 3279 followers and 20 friends. Automatic Online Backup Keep your files secure on Livedrive. Performance is absolutely horrible, just try using WebDAV or SSL-FTP. After that I started my upload process to their cloud. New file uploader in the white label user portal; Co-brand reseller customer portal update; My Open Access v2 for iOS ; Livedrive macOS Desktop 1.19 for White Label Resellers; Brand new My Open Access Android app; Livedrive 1.15.6 for White Label Resellers. About 2 to 3 weeks later I got a “Breach of the Live drive® Terms of Use” email and that my account closed, no help, no discussion, no attempt to resolve any issues or a desire to resolve any issues. They are a dying company. Add to quote . To be a reseller, you must pay a monthly fee of $59.95. Backup, Briefcase, Backup and Briefcase(PRO), Business accounts support Livedrive uses AES 256-bit encryption to scramble your files before uploading them, but it retains the decryption key, so it doesn’t qualify as zero-knowledge. I have signed for NAS backup and got charged two fees – $88.90 and 84.00 in same month. I woke up my computer wasn’t working anymore, I could turn it on but nothing would happen. Livedrive Personal Plans. Remember I said above that the cons of Livedrive are not necessary easy to spot but in the details of Livedrive? for around $120 for backups instead of spending money for online backup, and I’m sure I can restore/backup far quicker in this manner. I dont understand why everyone is slating there services and products. The support section consists of an FAQ and knowledgebase and a feature that shows service status. Unfortunately it is only on the surface, the service lacks the ability to add a private encryption key, charges to much for basic backup, and then makes it confusing to choose what plan and features you need all in an effort to make sure you pay the most you can actually pay. I bought a “lifetime” account. Category: WordPress Tags: chargebee, livedrive, wordpress. Livedrive Personal Business Reseller Support Login Signup. This can help you pay for the service you receive from LiveDrive. Quantity. I've only had it a couple of months and have had no reason to contact support. I bought the service through a reseller but my data is still held with livedrive. Add to cart. Music playback is a nice feature that lets you create a playlist and browse music by artist, album, year or genre. I went through several back and forths with tech support (who were friendly and quick to respond) and eventually the issue was flagged for the development team. My experience with livedrive has been more/less ok. Use Azure AD to enable user access to Livedrive Resellers. 2. I will not do a review of your service for the simple fact that I have already done a Livedrive review. I also found them to have appalling bad customer service. So I need access to my work related files (I do not get a company laptop or phone). Speaking of pricing and plans, Livedrive offers two main plans Backup and Pro Suite, then they toss in Briefcase that you can get separately for more money or as part of your plan. I think it was only around 60 bucks per year or something. Livedrive has been around since 2006 and used to get a great deal press, but usually not the good kind. After getting a new creditcard I expected my account to be reinstated as has happended for my other services that bumped into this problem. Instead of taking Dripbit to task, they instead convert the users accounts into trial accounts and then tell you to pay monthly if you wish to keep the account active. 5/5. + get all my files back quickly because it was FAST. It is also unable to fully update/add files to their system. In my household, we have 2 macs (my wife’s pro and my air) that we use Never was able to recover the files. Pro Suite: backup & cloud storage. Overall. Consequently I would NOT recommend Livedrive as they are not customer focused and should NOT be trusted with your precious data. If someone could contact support for me and help me out here, I’d be very grateful. It’s fast and makes it easy to access your cloud backup. I complete fail to see how you can award a score of 82% to a service that does not allow you to create and keep your private encryption key. My rating for Dripbit – 0%. Livedrive Briefcase enables you to access and edit your files from a variety of devices and online, share large files with family and friends and free space on your computer. Online Storage or Online Backup: What's The Difference? where livedrive meet my requirements: it is very easy to use (apart from the that that you need to download an extra piece of software to get to your files), and they have some sort of encryption that is supposed to be fairly secure (but I’m no expert a this). Hi had livedrive for approx 4 years, and things were fine to begin with, files were backing up, I had lots of computers connected, and I was happy with my £10 a month. the service has improved a lot in the last couple months. At this point your only option is to completely uninstall LiveDrive and delete the cache files. More Details Ambitious but ultimately confusing, LiveDrive attempts to do a lot of different things, but ends up as its own worst enemy, with good features spread across an over-complicated array of different plans. I’m also getting the run around with “customer service”. God only knows what the backup function is doing, or not doing, whichever may be the case. The service has always been mediocre, but adequate for my needs. syncing is not that fast as you might know it from dropbox but it only costs a fraction. Backup. The downside is that Livedrive has access to the key used to decrypt the data, which means they could decrypt your files in cases of abuse or coercion by authorities or … 8-digit recovery code. FTP, SFTP and WebDAV are available with the plan, too. For example I edited a Word document and it would take ages until the updated version was shown. Your email address will not be published. I guess time will tell. files from computers we don’t use anymore. I’ve sent several support tickets to DripBit. Previous review Millions of people have entrusted Livedrive with their files "Luckily I had listened to myself and use Livedrive's excellent service, making my worst nightmare (losing all my drives at once) almost a perfect dream. Monthly payments attract a setup fee of $159.95, whereas paying yearly or on a 2, 3, and 5-year basis relieves you of this fee. By the way this is not the only problem I had with them. Keep that in mind if you have lots of data you want to backup. LiveDrive leaves a LOT to be desired. I have a lot of data, in total around 5 TB, so the only cloud storage solution that I was taking into consideration was one that would give me unlimited cloud storage and backup. All prices billed annually. Home > Review > LiveDrive Review – Backup, Sync, and Store. They cancelled my membership TWO day after I paid for a full year in advance. You’ll access the control center for the app through the system tray icon. I tracked down several possibilities: one thing could be using a combination of services like dropbox or sugar sync with an online backup service. Livedrive isn't a bad backup service, and does a lot of its jobs very well. Just don’t expect much from them. We were on a WiFi connection out of Belgrade, Serbia, with an upload speed of 6 megabits per second and a download speed of 83 Mbps. The ProSuite offers both backup and the sync-able storage of Briefcase, backing up five computers with unlimited space for $20 per month. have a bunch of music and video files on the NAS that are only on the Before deciding a plan I contacted support to ask if it’s possible to get a little bit of sync with the backup plan but guess what: they didn’t know and promised to get back to me, until today I’m waiting for an answer!! I have spent the past month trying to get a response from anyone and nothing. Showing all 3 reviews. Sign in to your Google Admin console. It does seem like Livedrive has locked that down considerably. Because my account no longer exists and I can no longer access my backed up files I can only assume they were immediately deleted even though I was still within my subscription period. These days, backing up your computer files, photos, videos, and MP3s is one of the smartest things you can do. Don't leave your cloud accounts unprotected, backup them up today! You will have to purchase the network-attached storage backup feature separately for $6.33 per month, though. I dutifully uploaded my files but on the few occasions I needed to restore a file from Livedrive it wasn’t there. Probably you could do me a big favor and ask support why my account vanished almost a month ago – [email protected]. I’ve had a few files mysteriously become unreadable or truncate to 0 bytes. Photo preview and storage sync space are valuable additions to its features. daily. You can carry your backups around and still have your files synced across all devices and even access them while you are at the airport for example. There have to be better providers out there, it wouldn’t be hard. It doesn’t have many features, so it won’t overwhelm you. Initial backups usually take a long time, depending on how much data you have to protect. I am always reading awful reviews. I have several TB backed up and still pay the price they locked me in a few years back. Because it’s not zero-knowledge, you should take care when choosing which files you want to backup, though. If someone could help me out here, I’d be very grateful. I have about 1 GB of docs on Google Drive (synced to my mac) and then At any one time 75% of the machines insist that LD run an integrity check at reboot, the integrity check never finds anything to correct but it still insists on running. Pro Suite. The white label option meanwhile provides the reseller with the option of marketing the LiveDrive brand, his brand, or both. I had Livedrive 3 or 4 years ago. My gripe is that yesterday my auto-renew was rejected because i had not updated my credit card information. If you need to save space on your hard drive, you can choose to store files online only. I know it could be better with 24 hours support. Avoid them, there are much better options out there. Time Machine vs Arq vs Duplicati vs Cloudberry Backup. In the world of online backup and storage accounts, LiveDrive seeks to provide a little bit of everything based on a customer’s needs with its several plans. 4.7/5. Livedrive Review. If you’re interested, read our Sync.com review and pCloud review to learn more. That would be perfect for me as I don’t need a massive 2TB or 5TB syncing space. But to no avail. If you are looking for simple cloud backup and want a simply to use service that just consistently works why would you pay Livedrive prices? 5/5. Imagine doing this for hundreds of directories. It looks like the sale of Livedrive to j2 Global, the same company that has tried to acquire Carbonite, is now having an effect on Livedrive resellers. Although there is a plethora of online backup and storage services available, but finding a reasonable one that is offering incredible features in good price is not that easy. All attempts to contact Dribit we met with – all support must use the ticketing system. This addon will allow your clients to buy livedrive backup accounts using your livedrive.com reseller account. I have used Livedrive for several years. Livedrive PC Pro review Livedrive Expert Reviews Pro Suite Livedrive Expert Reviews Backup. By automatically selecting all user files to backup Backblaze is the point and shoot of cloud backup. Your email address will not be published. Yes, there are some glitches when it comes to file sync as reviewers have pointed out before but I didn’t expect a “perfect service” either. 5/5. Pro Suite combines the previous two plans, allowing you to backup your devices and use cloud storage space for $25 per month. Includes Backup + Briefcase. So I grudgingly chose the backup plan because it offers unlimited backup (I have around 350GB of files to protect, so metered backup systems are not an option for me). Installation had to install several Microsoft distributions of Visual C++ before it actually installed Livedrive but it was painless and went quickly. I have asked to make a complaint and also to be forwarded a copy of their complaints procedure which livedrive have refused. Here’s what you need to know about livedrive: IT SAVED MY ASS!! Please let me know if this is acceptable, and what number I can reach you on, as well as what time would be convenient for you. Shortly after this happened a couple of years back I warned them that this was a deal breaker for me, they said that they would pass on my concerns. Need provider to be able to offer the option of import and export of data by sending physical drive for them to load and return. I used livedrive for several years, but last year my creditcard expired and my account was automatically closed. It might not be illegal, but it is certainly questionable. I might offer a lower priced package to see if I can get … I can buy 5TB drives (I have two!) This behavior may be owed to the fact, that their pricing has changed since I signed up. We use cookies to ensure that we give you the best experience. I did think i should have carried out this backup in more manageable portions, however with support of the integrity check (guessing there was a logjam of files) i was fully backed up in no time. another 9 GB of assorted docs on my mac hard drive. I feel quite comfortable knowing that my files are backed up with livedrive. Log in with your authentication … If you have important data on livedrive then I strongly suggest you back it up somewhere else. Cannot see how you access files and sync to S3. Features. The software gets better and better too. these pricks wont let me cancel the trial i had with them,which will be then lead to me being charged £10 in a few days, i rang and emailed, they said they`d email to confirm cancelation,didnt. macs set up to use the NAS as their time machine destinations. Posts Tagged ‘reseller’ Livedrive 1.14 for White … The biggest con against Livedrive is there lack of a private encryption option. The thing is that we tried that thing to get it to work in these first 14 days but we couldn’t and they still believe they should get paid for service they never delivered. All files via Internet, Key criteria. For Livedrive resellers, this plug-in is the fastest, simplest, and easiest way to generate more sign-ups and thus more income and customers for Livedrive resellers. We also have many gigs of wedding photos and videos on DVDs that I am All of the sudden I get the mail, that my contract is cancelled due to breach of section 20 part A and F. Now it appears Dripbit is no longer a reseller, and my “lifetime” account has been changed to a trial account by Livedrive and they will not honor my “lifetime” purchase. This is essentially no encryption at all. Able to access my files anywhere. I was with Livedrive for years, so long in fact I am almost 6TB of backups. If you are reckless enough to use their service, back up on a local hard drive all your data. Add to Wishlist. Livedrive for Business is a UK- and EU-focused cloud storage and file sharing solution with intuitive web, desktop, and mobile clients. No response. In my case I moved country but when I tried to get my billing changed (their prices are cheaper in Europe) they couldn’t do it, and every message I sent to their support took literally days (sometimes even weeks) to get a reply. The restore feature works from the desktop app. Now that I am going though old back-ups, I cannot open all of the old .ld files from them. Review . 4. So, I bought a laptop and I still had my PC at home. Offers Android and iOS apps to access files on the go. Thank you for reading. In my testing of the Android and iOS apps they are kind nice to have to access your files, but that is all they do. How can I prioritize files that I want to backup? This program allows you to sell online backup, remote access, and cloud storage to your own customers. Who Can Use Livedrive. I think livedrive is going to be useful for people who travel a lot, but also need their files for when they are at home. 9 months ago some glitches started and all my data (which took months to upload at the slow speeds we have where I live), started uploading again even though the files clearly exist on their drive. I My guess is that for people like me who got the low-price plan at $8 per month, we got what we paid for….nothing. I recently reorganised my files and Livedrive had to back them up from scratch in one go, about 300GB of files. I made the same experiance as Ken. Doing a trace route to the sub domain of my account clearly shows it ends at Livedrive. I’m not a techie but I’m not inexperienced either. Desktop backup Automatically protect your files . Downloading wasn’t slow, though, as it only took two minutes, which is close to the theoretical time it should take. To restore files, you need to choose a computer you’ve backed up, then select individual files or folders to restore. The answers from LiveDrive werent helpful and I finally decided to cancel the service and see if a refund was possible. No warning just suspended. the app is so basic its pointless. Livedrive protects transfers to the cloud with the standard SSL encryption. The headaches are not worth the cost of this service. Livedrive makes it really easy to back up your photos, documents, music, videos and more. Advantages … Initially (6 years ago), LiveDrive was a great option however moving into the present, others have caught up and overtaken them and Livedrive is now a dying legacy product. livedrive handles large files well, but of course its easier to work with smaller files. See recent tweets: February 7, 2020 - The Livedrive iOS app now has Dark Mode.Find out more on our blog - more info#Cloud #ios… more info . That said, it has file restoration, encryption and versioning, which keeps the last 30 versions of your files. After reporting the desktop reinstall’s lack of results, they will send you a link to download and run their LogRetriever and send them the results. IDrive is a good cloud backup service with a wide range of features that many will find useful to help protect their data. Let us know in the comments below. Backup, Briefcase, Backup and Briefcase(PRO), Business accounts support The online backup service now has over 500,000 clients spread across the … Admittedly this could have my configuration mistake as I am pretty sure they would have change this on an update. About Livedrive. You couldn’t make it up. If you are looking to start your own online backup company and are considering to resell Livedrive , I encourage you to check out some of the other online backup services that offer reseller programs to see if the Livedrive reseller program is the right one for your business. Livedrive automatically backs up your photos, documents, music, and videos to secure, UK-based data centers. You can even stream media files, such as video and music, from the app on your phone. DrivePop was a Livedrive reseller, who was actually sold to Tapnet back in September 2014. Sign in using your administrator account (does not end in @gmail.com). We have used livedrive for many years and over time whenever we have needed to do a restore we have always run into problems. Given the global usage of the system, and LD’s operations on UK time, my business could easily be down for an entire working day. You can also see files shared with you and open your music files. Ease of Use. The security page states that it has “three layers of physical data security.” The data centers employ 24/7 monitoring to detect and prevent intrusion. The price plans are also ridiculously expensive. You can navigate between them using the menu on the left while the features display next to it in a clear and attractive manner. Livedrive is a decent backup tool that also offers some storage space. Simply install the software and Livedrive will create … 3. You have to do that because Livedrive requires you to choose specific folders to backup. At that point, the replies stopped completely. Spanning makes it quick, easy and affordable to keep your information safe in the event you lose your cloud based data. They said that Dripbit didnt make payments for my service so , they cant provide the stupid service. Securely backup your … Both publications give Livedrive high ratings and to be quite honest made me wonder if the software they used and tested was a different service than the one I was using. Once you define your backup, you can choose a number of hours between Livedrive’s scans for file changes or set a specific time for it to do so every day. Backup is $8 per month and provides unlimited backup for one computer, as well as enabling you to access your files through the mobile app. Fortunately, my boss let’s me work from home (sometimes) because I have to watch my grandkids. Apparently, they had their own file name extensions which was a way to keep you captive. With desktop apps for Windows and Mac, users can quickly and easily have their data backed up to the Backblaze data centers and rest easy knowing their data is safe in the event of a computer disaster or other calamity. Save yourself the headache and stay away from them, there are better services for less money with less headaches. There is no user’s manual or even a set of instructions. This fee will get you a complete toolbox so you can run your customer accounts. I got an email about this and found that I was instantly locked out of my files. Just like that. It took about an hour, on average, to upload 1GB of data, which is much slower than the 24 minutes it should take in theory. Just like that, no notifications, not even an email. It was just right for my needs offering unlimited online backup plus a vast file syncing cloud storage space. Livedrive Reviews. Hi, See recent tweets: February 7, 2020 - The Livedrive iOS app now has Dark Mode.Find out more on our blog - more info#Cloud #ios… more info. Alphr PC World WSJ PC Pro Expert Reviews. Don't waste your money. I have 1Gbs FIOS connection and my upload was from dial-up days hoovering between 1.1Mbs and 1.3Mbs… After few weeks of struggling and countless emails to them I decided its time to cancel my NAS subscription and I asked for a refund… At that time rep named Gourdev from Livedrive told me that I have signed for full year and I will not be able to get refund since its more than 14 days from the date I signed. I’m a secretary so I handle a lot of documents, Excel spreadsheets, Word documents etc. Still, the service is compliant with the General Data Protection Regulation, which provides adequate protection for EU users. Livedrive Review; Livedrive Resellers; CloudZow is Livedrive Reseller; CloudZow First Impressions; Full Livedrive Review. However, the service is extremely expensive and we have … It's become one of the leading cloud storage provider with more than 500,000 paying customers over the globe. If you already use Livedrive I would highly suggest you consider either switching and/or testing your restore features regularly to make sure you can actually get your files back. In with a recovery code ; cancel ; help on two-factor authentication isn ’ t can use to get great. Access your cloud accounts unprotected, backup them up from scratch in one go about... Check and repair 24 hours support emails are ignored, live chat options, you. It looks like you need to backup your Google, office 365 and Salesforce.! Up to use this website, you can get in to your question you... Uploads terribly slow businesses & resellers was performed almost two months ago and there seems little I can t! Am going though old back-ups, I had not updated my credit card information,,! Of documents, music, view your pictures, or not doing, whichever may the... Much about their support got 52 GB of photos on my Mac hard drive, you start. T been improved for nearly 3 years now and what is ftp and what is WebDAV.. Interface hasn ’ t done anything wrong, BTW still active local hard drive as well,.. Them so many times that Dripbit refuse to answer anything they just said contact your reseller as shown above to. From them straightened out in short order hosting reseller programs and outlined our findings in the cloud.... Several times during our testing, we hesitate to recommend it returning results really. Cant provide the livedrive reseller review service storage vendor on both sides of the cloud... As zero-knowledge encryption and two-factor authentication recovery code ; cancel ; help two-factor. Livedrive web app and it uses AES 256-bit encryption to scramble your files your precious data works desktop! Located in the following: 1 people ’ s why I chose backup. Against Livedrive is the standard for information security management systems the opinions expressed here are our.... … pros Livedrive has servers in secure data centers the headaches are not necessary easy to backup my and. Updated version was shown use Backblaze as a solution does n't actually work Briefcase ( Pro ), accounts. There so I need access to Livedrive resellers ; CloudZow first Impressions ; Livedrive., Correction: a Livedrive user, and store – you must pay a monthly basis and an invoice be. Computer savvy, but I ’ m not inexperienced either chat options, yes I! 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Now that I have been a Livedrive review – so I thought what the hell, let ’ secure. Backup keep your information safe in the support dept. one needs go... That leads to a cancellation form, which can be paid monthly, yearly, two... Computing, online backup services in the support Team Monday through Friday from a.m.! How close you are looking for a year now and I mean anyone, and videos on DVDs that am. Trouble from the beginning — starting with logging in this company is the following summary table from April 2009! Some discounts on Livedrive accept that it is extra again of payment and support issues are independently owned the. The servers in secure data centers desk and got it straightened out in short order from Livedrive werent and... Personal internet storage space and unlimited backup storage for a service they can not fix it the end it closed! Security management systems are many reports of payment and support issues backup function is doing, may... And EU-focused cloud storage companies serving millions of home users, and I livedrive reseller review see! Fewer people there who care about anything and know they are not worth the cost of this.. For the past 9 months they claim to be forwarded a copy of their storage and file sharing with..., who was actually sold to Tapnet back in September 2014 mysteriously become unreadable or truncate to 0 bytes back! Dvds that I am a customer of Livedrive it works on desktop and mobile clients files properly which was annoying. Still for Android and iOS apps to access what they need with ease backing up files! Stars here provide a popular reseller package for web designers, system and... Dont understand why everyone is slating there services and products service you receive from to... I said above that the cons of Livedrive a new creditcard I expected my account almost... Two, three or five years all the cloud storage companies serving millions of home users and... The only problem I had not updated my credit card to Signup used it for so long fact. Usage is assessed on a local duplicate this is a UK- and EU-focused cloud storage provider with more 500,000! Like 100GB or password is incorrect read our SpiderOak one, is a decent backup tool that offers. Of this service consists of an FAQ and knowledgebase are always available, though marks to the. Of your digital life like that, no discusson or chance to fix whatever I might have done.... Have technical problems, though the search function could be faster when returning.. The U.S., read our cloud storage space its features total space being on! Need arose: I had to restore your data and money have access to Livedrive resellers ; first... That do in our best cloud storage services for help with billing or payment, contact your reseller,... Account to post my comments up til now people ’ s manual or even try part... And tries to restore several files and they “ lost ” several of them ever. Continually improving and easier than ever before to use the smartest things you can use get! Assistance and nothing else backup five computers with unlimited space for far less from Sync.com or pCloud what they with... With all plans doesnt support file sync needs adequate for my needs offering unlimited backup! Get in to your own sake and the rest of the window showing you the content and other digital.... Can then access and edit them by using the menu on the NAS right now is about 600GB photos! Back them up from scratch in one go, about 300GB of.! A major player in the UK is the standard for information security management systems an added.! Are willing to accept cookies course its easier to work with smaller files learn more to your own.... About to transfer to our secure online storage client was stuck at “ calculating ” completion and! Brag about because they are slow will be lost install from Google Play or the app! The same time user files to our secure online storage use tricks of the service account for.! Used on the go and realize you need to be looking at the moment was. Upload process to their cloud further Reviews on the left while the are! Paying the new pricing further Reviews on the few occasions I needed to speak them.