Its unique character developed as a result of its geography at the confluence of various European regions. Similar attitudes can be expected not only in the older generation but also in smaller towns and rural areas, closed-off industries and sectors, and small, older SMEs. Presentations should clearly describe and delineate the scope of the proposed relationship, outlining the mode of cooperation and the proposed roles. Combined with a certain slowness in replying to emails and following up, Poles can come across as brusque, showing a lack of interest and concentrating on the negatives to someone used to British business culture. Polish business people are generally formal and moderately quiet. There is no specific protocol surrounding the exchange of business cards. With an attitude of ‘expect the worst, and then you will be pleasantly surprised’, Poles prefer to focus on concrete, realistic actions with achievable, measurable results. Business culture in Poland. For more information on the theoretical basis behind these differences, see attached a 50-page booklet produced by one of our chamber members on approaching these issues from the perspective of cross-cultural skills theory, it offers a slightly light-hearted look at first hand experiences of a foreigner in Poland. Business culture in Poland Overall, Polish business culture is similar to Western European norms. Report It to Us. Please check the spelling. Polish business contacts may be wary of foreign professionals they do not know well. Stereotypes of how people should behave are strongly governed by their gender. Combined with Polish direct communication styles, this can lead to the issue of prices being discussed early and forthrightly. It is best to treat card with respect. Building individual relationships is essential to the success of business objectives, especially in the long term. © Export Entreprises SA, All Rights Reserved. An introduction to the country, its history, politics, people and culture 2. Read more. Whenever addressing managers or executives, it is recommended to use their job title along with Mr and Mrs. Men in Poland are addresses as Pan (Mr) and women as Pani (Mrs). Trust and honesty are valued. http://businessculture.org/eastern-europe/poland/ Did you know about Business culture in Poland? These are generational, regional, but also some that are harder to classify. Local culture. It is difficult to build a rapport by being too friendly, too soon and informal use of first names (before being explicitly invited to do so) will be seen as impolite and too forward, and will be met with distrust. Poland ranks medium-low in individualism, while the UK is very individualistic. Letters of introduction are extremely useful for establishing contact with businesses in Poland. If you are thinking about expanding into Poland well worth a read. For those needing a more detailed and comprehensive overview of Poland we have published an expert Report on Polish Society, Culture & Business.The 42-page document has been authored by one of our Poland country specialists and provides readers with much more detail that our free guide above.Topics include: 1. a higher degree of formality, more direct communication, a focus on concrete and measurable concepts. Many Poles may interpret referring to ‘Eastern Europe’ as associating the country only with its Russian-dominated past following World War II, ignoring more recent achievements as well as more distant history and traditions. Gifts are usually opened immediately. During this time, large-scale migration of the rural population to Polish cities was observed. Business Culture in Poland Doing Business in Poland Poland has been the most successful of all the countries in central and eastern Europe and has managed the transition from its former Soviet era system to a liberal, free-market economy remarkably well. What follows is a quick overview of the main specificities of Polish business culture, as well as some practical tips for presentations and meetings. While the level of English is likely to be good among decision-makers in internationally active companies, Polish English speakers might miss out on flowery metaphors, slang, or UK pop culture references. While meetings may have a set agenda, they often extend beyond the scheduled time. This guide contains detailed information for doing business in the Poland. Questions on prices and other specifics can be expected. Learn more about Business Environment in Poland on Globaltrade.net, the Directory for International Trade Service Providers. They should not be excessively enthusiastic. Polish attitudes are likely to be down-to-earth, realistic and somewhat cynical. The Polish participants will want to clearly know the purpose of the visit and the scope of the eventual relationship. Gift giving is somewhat common after an initial meeting, deal closings and successful negotiations. Polish ambitions are connected with the work and material traditions. Unlike other countries where business may be conducted by telephone or by e-mail, in Poland it is preferable to meet interlocutors face-to-face and discuss things in person. Poles will feel less obliged to respond to emails quickly, or send confirmation after receiving a message. Younger generations are more familiar and at ease with Western European and American styles of conducting business, but for a large part of the older population memories of communism, its fall, and economic transformation in the 1990s are very strong. Get access to all Poland Information Become an expert in global business culture. An appropriate way to address Polish associates would be to use Pan (Mr.) for men and Pani (Mrs.) for women along with their surnames. At its peak, it was one of the large nations in Europe, prospering under a commonwealth with Lithuania, but by the 18th century its territory had been reduced to little more than a buffer state between the three kingdoms of Austria, Prussia and Russia. Polish business people often exhibit features of both the relationship-focused and deal-focused approaches to business, which is a fairly unusual combination of cultural traits. Benefits of Doing Business in Poland Courses. The Polish emailing style may appear less refined compared to UK norms, coming mostly from a wish to save time. Not limited to meetings, this approach is accompanied by a traditionally very hierarchical management style. Insights into the country’s values, customs and etiquette 3. Communication The exchanging of business cards is an accepted part of Polish business etiquette and should be done at the start of any initial meeting. Due to the subsequent competition in the labour market, there is very little job security. (Although this has to be written with a caveat around the national origins of the company – a US company will work hard to ‘teach’ US management theories to its local managers.) However, in line with wider cultural norms in Poland, the business culture is changing and there are considerable gaps. Samples can be a useful way of backing up your points. It is also advisable to shake hands with everyone when arriving at and leaving a meeting. The second difference that quickly becomes apparent is the direct style in which Poles communicate. About the Sponsor. The cultural landscape of Poland is dynamically evolving. Criticism comes before appreciation. Santander Trade offers a set-content, database and tools provided and managed by Export Entreprises S.A. Santander provides access to its client companies but is totally unrelated to the contents and services provided which are, fully, the responsibility of Export Entreprises S.A. Poland business Part 2 - Doing business in Poland: Business practices in Poland. The mandatory use of handshakes, titles-first-and-last-names, the importance of hierarchy and adherence to protocol make business meetings in Poland a more solemn affair. Poland ranks very highly in uncertainty avoidance and people prefer to avoid ambiguity, are more expressive, show emotions to release anxiety, freely criticise and correct things they disagree with. Some differences arise from cultural and historical factors e.g. This is of course a generalisation because business culture in Poland is quickly changing, and it is not always obvious what attitude to expect from your interlocutors. It is especially hard to expect a culture shock in the BPO/SSC sector companies. Capital:Warsaw Population:38,628,927 (2016 est.) Punctuality is taken quite seriously and foreigners are expected to show up on time to meetings, even if Polish professionals may be late. Sometimes everyday life in a company has practically no connection to the office location. In a negotiation process, do not be condescending or offer an ultimatum as stubbornness will be received badly and bargaining is not the Polish style. All rights reserved. Your country was not recognised. I am preparing a PowerPoint presentation and I want to demonstrate that how polish people present their business cards in meetings but I couldn't find any information about that can … The first thing you’ll notice in interacting with potential Polish business partners is that Polish business culture is more formal. Doing Business in Poland In Poland, a formal approach is favoured, and it is therefore advisable to address an associate with a title and surname unless there is an established rapport. About the Sponsor. Did you know about business culture in Poland? Easter Traditions. Toggle navigation. Therefore, any incident related to the contents or services must be resolved between the user and Export Entreprises S.A.; with no involvement or responsibility from Banco Santander, S.A. or any of its subsidiaries. The first thing you’ll notice in interacting with potential Polish business partners is that Polish business culture is more formal. This article studies the problems of relations between the Polish culture and business; shows the activities of business enterprises of Poland in relation to the formation of culture and influence of Polish culture on the development of business and business partnership; analyzes the significance of Polish culture in the market economy. 2017 Accounting Auditing Business Services Consulting/Advisory Doing business in Poland HR International Business IT Solutions Legal Payroll … Business culture | The Polish battle for self-governance and sovereignty is reflected in a patriotic population attached to its cultural heritage and traditions and therefore knowledge of local customs is vital to ensure positive rapports. Latest Update: December 2020. Get access to all Poland Information Become an expert in global business culture. If invited to a Polish home, it is recommended to bring quality wine/spirits, fine chocolates/sweets or flowers (except for yellow chrysanthemums, lilies, and carnations, which are associated with funerals). Variety in business culture – generational gap, post-communist attitude. The style of expressing opinions is also different. Currently, the Polish society has 6 groupings. A corporate gift or a souvenir from your country are appropriate as long as they are not overtly expensive or elaborate. Apart from the fact that their employees often work in international teams, they also provide service to customers from different countries. Any Comment About This Content? Market Overview Market Challenges Market Opportunities Market Entry Strategy. Nevertheless, the business culture has been in a process of transformation ever since Poland adopted capitalism and the younger generation has embraced values and a work ethic not too far from that found in Western … Poland has a border with Germany to the west, with the Czech Republic and Slovakia to the sout… Business may be conducted slowly, with adherence to rules and formalities. This World Business Culture profile is designed as an introduction to business culture in Poland only and a more detailed understanding needs a more in-depth exploration which we can provide through our training and consultancy services. Business culture in Poland is formal. Especially if irritated, frustrated, or angry, Poles would probably not hide their emotions. Polish society is quite traditional and patriarchal. There is less of a strict custom of copying all involved in the previous correspondence in replying to emails. Culture of Poland - history, people, traditions, women, beliefs, food, customs, family, social No-Sa. This may appear to be confrontational and aggressive to those from the other end of the uncertainty avoidance spectrum (e.g. Cards are usually exchanged at the end of a first meeting and should ideally be translated into Polish on one side. Doing Business in Poland. All business correspondence will most likely be addressed using a full title, first name, and last name, even in later points in a longer conversation. Its main findings are: Overall, Poles have a very positive perception of the UK and British products, which are associated with high quality, innovation, design and brand. Language matters. Ensure the success of your international business venture by learning more about doing business in Poland and the Polish business culture. Foreign businessmen are not encouraged or expected to do so. It is recommended to let them begin and end negotiations in order not to appear too hasty. For those looking to enter into this vibrant new market, an understanding of Polish business culture is essential to successfully doing business in Poland. Polish business culture bears traces of the country's Soviet-era past and history of foreign influence, and as such some professionals may be suspicious of foreign business associates. Titles are somewhat important in Poland and it is recommended to use person's title and their surname until invited to use their first name. Poland has a family-focused society, and Poles value building and … Poles will likely maintain a direct and focused professionalism, and the topic of discussion will quickly move to substantive issues. This ‘low-context communication’ is very different in style to more indirect communication in the UK. Poland has emerged as an important and dynamic market since the country began its transition to … Opening Hours. People are expected to say what they think and address matters directly. The current economic situation in Poland is not conducive to a favourable work-life balance. But also, bringing us to the final and key point, high price. Polish consumers and enterprises are very price sensitive. It is common to greet people with a firm handshake and keeping eye contact during meetings is considered very important. Business communication Business communications in Poland. For example, it is common not to sign with your name except as part of the automated signature. However, Polish associates can also delve into negotiations rather quickly. Friendly and pointed arguments will work best, never angry ones. All important issues will ultimately be decided by the senior executive or owner due to the hierarchical nature of the business, if decision-makers are not present at a meeting, it is likely to be informational only, with no decisions likely to be taken. 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